Hotline Headlines

 


April 05, 2021

Dear Valued Distributor,

The time has come! The official switchover date for HotLine Products transition to Koozie Group is scheduled for Monday, April 12th. For your convenience, HotLine Products’ previous phone numbers and email addresses will remain active for a period of time, so please continue to use these:

  • HotLine Specific Customer Service questions: customerservice@hotlineproducts.com
  • Send orders, including samples and collateral, directly to: orders@hotlineproducts.com
  • HotLine Specific Phone Number: 800-225-2114
  • Website address: View HotLine Products on www.kooziegroup.com

Website and industry association numbers will change to Koozie Group, so please be sure to update your system with these details:

  • PPAI #: KOOZIEGP
  • ASI #: 40480

As previously communicated, we are keeping changes to a minimum, but some policies and product details have been updated for customer benefit and production simplification, such as:

  • Moving to Koozie Group’s pricing model with two tiers of pricing which means that the deepest early order price discounts have been extended to a new cutoff date of 8/1 for all calendar items! We are in the process of updating our websites and industry portals with this information.
  • Offering more release dates by adhering to Koozie Group's storage policy, with orders after November 15th shipping directly off the production line.
  • Hotline items will now be available at exact quantities - no more over or underruns.
  • All Koozie Group and now HotLine products will use 100% of source stock paper for our calendars from SFI and FSC certified mills.
  • Paper, some imprint/ad sizes and product dimensions will be adjusted and noted on the individual product pages at kooziegroup.com.

Need info on payments and billing? Visit the HotLine Products Updates Section of our website to make sure you have the correct billing and payment information in your system. Questions? Give us a call at 888-446-5242, press 5 for Accounts Receivable.

Coming soon, the HotLine products catalog and sample kit. Our team is hard at work creating these selling tools, and we’ll let you know as soon as they are available to order.

We appreciate your support as we’ve worked through this transition. Thank you for your continued partnership and we look forward to working with you on your next calendar order!


March 24, 2021

We are getting close to the final phase of the transition of HotLine Products to Koozie Group! To make sure your next calendar order is ready to go, please update your system to Koozie Group's details to avoid disruption in late payments. We appreciate your prompt response to this request.

Billing & Payments
Please note that our bank and lockbox information will be updated to what is detailed below. Invoices will now be issued by Koozie Group so please let us know if you require a new W-9 for your records.

Payment Address Details to Update. To pay by check, please mail your payment to:
P.O. Box 844619
Boston MA, 02284-4619

To set up ACH with your bank, the below account and account routing information will be required:


For USA Accounts:

For Canada Accounts:

Webster Bank, N.A.
436 Slater Road
New Britain, CT 06053
ABA:211170101
Account Number: 10962963
Account Name: Koozie Group/WBCC Blocked Concentration

T.D. Bank
Scribe Opco Inc.
C/O T8083
P.O. Box 8083 STN A
Toronto, ON M5W 3W5
Swift Code:  TDOMCATTTOR
Transit:  00012
Institution: 0004
Designation#: 6842
Account Number: 5254785


Questions about billing information? Give us a call at 888-446-5242, press 5 for Accounts Receivable.

As previously communicated, we are working to keep product changes as minimal as possible. However, as a reminder, all calendar products will now use 100% of source stock paper from SFI and FSC certified mills. Additionally, the imprint/ad size area for the 800 Series of calendars will now be 10-3/16” x 1-3/8”, and we will continue evaluating all other items this week. As the HotLine products are added to kooziegroup.com website over the next week, any changes such as these will be included within the product details noted on each item individual product page. Extra charges/policies will be in line with Koozie Group’s calendar products.

We appreciate your support as we work through the final phases of this transition. Please visit the HotLine Products Updates Section of our website to keep track of all of these important communications.

More updates to come next week!


March 8, 2021

Since HotLine joined the Koozie Group family, our team has been hard at work to make sure this transition is as seamless as possible for you, our customers.

Product and ordering information is moving to Koozie Group's systems over the next few months while production of HotLine calendars moves to our Sleepy Eye, MN facility. We are keeping the HotLine email addresses, website and phone numbers active and staffed during the transition. Until this time, please continue to place orders directly with HotLine Products.

Our team is also evaluating all policies and processes to make sure we are providing the best experience for our calendar customers. We intend to keep changes to a minimum, but may transition to Koozie Group's policies for simplification or when it benefits customers, such as:

  • Moving to Koozie Group’s pricing model with two tiers of pricing which means that the deepest early order price discounts have been extended to a new cutoff date of 8/1 for all calendar items!We are in the process of updating our websites and industry portals with this information.

  • Offering more release dates by adhering to Koozie Group's storage policy, with orders after November 15th shipping directly off the production line.

  • Hotline items will now be available at exact quantities - no more over or underruns.

  • All Koozie Group and now HotLine products will use 100% of source stock paper for our calendars from SFI and FSC certified mills.

Coming Soon! Sample kits, a HotLine calendars catalog and more details about updating your systems with Koozie Group's information to make sure you're order-ready once the transition is complete. Be on the lookout for future emails from Koozie Group with everything you'll need to know.

In the meantime, we're here for you! Please don’t hesitate to reach out with any questions. You can also visit the Koozie Group's HotLine Products section on the website to keep track of all of these important updates.


February 23, 2021

We are pleased to announce our recent acquisition of top calendar supplier HotLine Products, expanding our strategic plan for sustainable and scalable growth!

Like Koozie Group within our Triumph® and Good Value™ calendar lines, HotLine is well-known in the industry for their wide selection of calendars including appointment, desk, executive, and commercial styles, planners/journals and custom capabilities as well as offerings featuring Norman Rockwell, Saturday Evening Post and David Maass, among others. Their focus on safety and responsible printing processes, using recycled materials and paper from sustainable sources aligns with Koozie Group’s enhanced commitment to sustainability and social responsibility.

We are committed to keeping the HotLine product assortment as it exists today for the 2022 calendar season. These items will remain available under the Koozie Group portfolio with the production of these calendars being produced out of our Sleepy Eye, MN facility and serviced by our sales and service teams who have a 20-year consecutive record of winning the ASI Distributor Choice Awards in the calendar category.

We are currently in the slower part of calendar season, so over the next couple of months, our team is focused on coordinating the transfer of HotLine product and ordering information into our systems and support structures, including the production of the HotLine items into the Koozie Group Sleepy Eye, MN facility. For now, please continue to work with HotLine business-as-usual using the same website, phone numbers and email addresses. Koozie Group will be sending communications over the next few weeks with details on what to update in your systems and a timeline for those changes.

Our team is excited to add HotLine’s assortment of high-quality, reputable products to our existing calendar line and look forward to helping build lasting brand legacies for you and your clients. Please note that your current Koozie Group Sales Account Manager will be the same contact for the HotLine calendar assortment should you have any questions.

Respectfully,
David A. Klatt, Jr., Koozie Group CEO

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